Returns & Exchange

Because of the intimate and delicate nature of our garments, we do not accept returns or refunds once an item has been delivered.

However, we understand that finding the perfect fit is part of your experience. That’s why we offer a one-time return or refund on the spot, while the courier is still waiting.

If something feels off, you may:
• Try it on
• Return it immediately through the courier
• Or request a refund before they leave

To be eligible:
• Tags must be intact
• The item must be unworn and in its original condition
• The courier must still be present

This ensures that every Mizuki piece remains untouched, pristine, and prepared for the next woman’s moment of beauty.